Teams not working

Teams not working

Clear the Microsoft Teams Cache Folder

Introduction: 

A corrupted cache can prevent your Microsoft Teams program from working correctly.  

  • Outlooks Sync issues: Users unable to join Teams meetings from their Outlook calendar. 

  • Spellcheck issues: Spellcheck not working. 

  • Chat menu issues: Users unable to switch between chats in the left "Chat" menu. 

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Here’s how to clear it.  

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Instructions: 

Step 1: Press the Windows key + R to open the Run dialog box. 

Type %AppData%\Microsoft\teams\ and press Enter. 

 

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Step 2: In the new window, delete everything within the following folders: Cache, blob_storage, databases, GPUCache, IndexedDB, and Local Storage. 

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Step 3: Restart Microsoft Teams and check if it now loads your chat messages. 

Note: If you use the web version of Microsoft Teams, try clearing the web browser cache instead. Here’s how to clear the cache on all of the most popular browsers. 

 

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